Privacy
Policy

Gelz By Ellz (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our services.

By using this website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

1.1 Personal Information

When you interact with our website or services, we may collect personal information such as:

• Name

• Email address

• Phone number

• Social media handle (if contacting us through Instagram or other platforms)

• Appointment details

• Billing information (only when making payments through a secure third-party provider)

1.2 Usage Data

We may automatically collect certain information when you visit the website, including:

• IP address

• Browser type

• Pages visited

• Time and date of visit

• Device information

• Cookies and similar tracking technologies

This data helps us improve our website and user experience.

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2. How We Use Your Information

We may use your information to:

• Process and confirm appointments

• Communicate with you about bookings, updates, or enquiries

• Improve our website and services

• Respond to customer service requests

• Send promotional information (only if you have opted in)

• Ensure compliance with legal requirements

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3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes.

We may share information only with:

• Service providers (e.g., booking platforms or payment processors)

• Legal authorities if required by law

• Website analytics tools for performance monitoring (e.g. Wix analytics)

All third-party providers only access information as necessary and must keep it secure.

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4. Cookies & Tracking Technologies

Our website may use cookies to:

• Track website performance

• Improve user experience

• Remember your preferences

You can disable cookies through your browser settings, though some features may not function properly.

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5. Data Security

We take reasonable technical and organisational measures to protect your data.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

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6. Your Rights (UK & GDPR Compliance)

If you are located in the UK or EU, you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Object to processing

• Request a copy of your data

To exercise any of these rights, please contact us using the details below.

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7. Retention of Data

We store your personal information only for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

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8. Links to Other Websites

Our website may contain links to external websites (e.g., Instagram or payment platforms).
We are not responsible for their privacy practices and recommend reviewing their policies separately.

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9. Children’s Privacy

Our website and services are not intended for individuals under the age of 16.
We do not knowingly collect data from minors.

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10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.

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11. Contact Us

If you have any questions about this Privacy Policy, or would like to make a request, please contact:

Gelz By Ellz
Email: gelzbyellznotts@gmail.com
Instagram: @gelzbyellz